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Automotive Customer Feedback

Praise for Raleigh Team from G King:

I must tell you that the representative… Everything from the moment I made the phone call to handling the insurance and coming out and fixing the windshield. Everything was not only done professionally it was done correctly. And I gotta tell you I recently had this done once before about a year ago at a different company and I did not receive the care and absolute concern that you guys showed. So, I’ve already recommended you to 4 people and I am proud to do so. So, I want to thank you guys, this is what customer service is about in a competitive world. I really appreciate the care and concern you showed me. I truly appreciate it.

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Praise for Dallas Team from M Green

Same day service was great!! I'd been given another company's name first & it would've been 3 days. You came out within hours & we're very professional. I will use you in the future. Thank you!!

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Praise for Norfolk Team from J Powell

The second time that we’ve had Binswanger come out and replace a car windshield.  And we had the same gentleman both times.  And he did an outstanding job.  Arrived on time.  Very professional.  Did a great job.  Actually pointed something out under our hood that we weren’t aware of.  And completed the job in a timely manner.  We really, really enjoyed working with this gentleman.

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Praise for Bristol Team from R Fitzgerald

I was completely satisfied with your service, your technician was absolutely excellent, he explained everything he did everything that I could hope for. He even went out of his way to switch some stickers that were on my old glass and I would recommend anyone for your service. Thank you very much.

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Praise for Hickory Team from M Bailey

The technician was prompt, efficient, and was very careful in what he did to repair the crack in the windshield.  And I’d highly recommend him.

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Praise for Ft. Worth Team from R Zinno

Yeah, the technician was extremely nice.  The service representative was extremely nice.  And the work was done conscientiously and efficiently and punctually.  So, really satisfied with the work.


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Praise for Wichita Falls Team from J Duke

Everything was very easy.  Contact my Insurance company.  They had an automatic website that was set up.  Everything went smoothly there.  Took the car to Binswanger.  Was set up.  Everything was excellent.  Got us run in.  Got us run out.  Process took less than 30 minutes.  Awesome service.  Appreciate everything that Geico and Binswanger did on the job.  Thank you!


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Praise for Gladstone Team from S Hon

I was very satisfied with the work that was done on the windshield in my car.  It was harmless, painless, and the technician did a very good job.  I would like to say though that this is my 3rd round of trying to get a technician, a company out to fix the chip in my car.  The 1st person, and they were through different companies, the first one never showed up.  And the 2nd one did not come to my area.  So, you know, I was very happy and satisfied with the work that you guys did and I would highly, highly recommend you in the future.


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Praise for Corpus Christie Team from L Rodriguez

The service was very satisfying.  They completed in time.  They were actually very nice, the two gentlemen that did the job.  And they did a wonderful job.  Thank you so much.


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Praise for Columbia Team from A Deloach

My agent had referred me to Binswanger for my windshield replacement.  And they were on time.  Customer service was great to work with for the scheduling and I will definitely use Binswanger in the future for all other glass.