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Residential Customer Feedback

Yelp

5 stars

Ashley M.

Clifton, VA

I had a decorative custom mirror piece that had the glass broken during our move a year ago. I finally found the time to replace it and I am so glad I did! I dropped by the shop and they said they would call me with a quote before any work was done. The lady at the front desk promptly called me back 30 minutes later. She said it would be about a week to get the piece finished but then called two days later and said it was ready! Extremely happy with my experience and will definitely bring future items back to this place.

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Yelp

5 stars

Lee H.

Austin, TX

They had the double pane 22 x 64 15 lite door glass assembly I needed in stock, were very polite and helpful, and I was in and out quickly.

I needed to replace a broken double pane window in a metal exterior French door, the type of door that is very common at big box homestores.   Unfortunately when I checked those stores I was told it would be a special order item and would take 3 - 4 weeks.  

Called Binswanger.   They were helpful on the phone, gave me the price, and even walked to the warehouse to confirm they had one before I drove over.   Drove over to pick it up, checked out quickly, and pulled around back and they loaded it in my car.  Replaced it myself for under $200 in less than 30 minutes.

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Yelp

5 Stars

Kathy A

Omaha, NE

Great job! With commercial jobs and the change of season coming my single window was still very important. Thank you for getting to me quickly and doing a great job!

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Yelp

5 Stars

Mia D

Plano, TX

We use them to customize all our table tops w glass tops. Always timely, always very good service and reasonable prices!

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Yelp

5 Stars

Val S.

Amarillo, TX

Our office was broken into at 2am. The friendly and awesome staff at Binswanger Amarillo had staff on site within 30 minutes to repair the large window that was broken. Thank you guys!  The best! God Bless your business even more!

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Yelp

5 Stars

Timothy M.

Lake Jackson, TX

I contacted the Pearland, TX Binswanger office via email from the main web site.  Mark, the manager, called the next morning and arranged to come by to estimate.  He was very professional and efficient.  After giving an on the spot quote, I authorized them to do the job.  There were two panes to be replaced.  They came out to make a template of an arched window for replacement.  They ordered the materials, called about a week later to make an appointment to install.  They arrived as promised, did the work, and were neat and professional.  All in all, I would highly recommend them.  Everything was done satisfactorily.

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Yelp

5 Stars

Rick S.

Cypress, TX

Did good work (and a little extra).

Our dog got excited at a passing critter and punched out one of the panes of glass in our front windows (the second time she's done it).

So we called Binswanger, who replaced the bottom 4 panes with tempered glass (like automobile windows).

Did good work -- very thorough, friendly, and went the extra mile, at no additional charge.

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Yelp

5 Stars

J.H.

Arlington, TX

Total "glass" act.  @ Eddie, Kenny, and team, you knocked it out of the park.  House calls, seriously?!?  EXCELLENT customer service and product.  My beautiful Drexel Heritage china cabinet is now complete.

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Yelp

5 Stars

Cheryl B.

Marietta, GA

Came in and was helped by two of the nicest people ever at the front desk. I needed glass for an antique clock. They made it while I waited! Such nice people! I highly recommend! Thank you! Excellent price. Quick service. EXTREMELY nice people! Oh and the first time he made it, it didn't fit, so he did it again! Highly recommend!

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Yelp

5 Stars

Jerry K

Friendswood, TX

I had a longstanding issue with a shower door hinge at my home.  It was installed by another company and made a loud cracking sound when opening and closing.  I stopped at another store in Pearland and they wanted $85 just to look at the door.  They were also very unfriendly.  When I stopped at Binswanger Glass to describe my problem, they were courteous, friendly, and professional from the beginning.  The receptionist said there would be no charge to come by and look at the door.  Lorenzo and his helper came to my house as scheduled and quickly determined that some loose Allen screws were causing the problem.  After tightening the screws, the door worked fine.  While I was embarrassed that I had to call them for such a minor problem, imagine my surprise when I was told there would be no charge.  I will definitely use this company whenever I need any other glass work done.  They are honest and very professional.